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Altiris Software Update Agent not updating

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Oui, j'ai besoin d'une solution

I was having issues with a windows update not reporting properly in remediation center, and support noticed I'm not running the latest Software Update agent on any of my clients. Sure enough my upgrade policy has most of my clients in it & I just never noticed.

I can't figure out why the clients aren't upgrading (the ones that are part of the policy).  Updating client config doesn't do anything.

I tried turning the policy off/on and changing from a scheduled window to a scheduled time, turning 'run once ASAP' off / on and still no joy.  I've never had a policy that machines were scoped to that didn't run.

Any suggestions?  I'm continuning to work with support but wondered if anyone here had any ideas. I'm 7.1 sp1 mp1.

 


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