Just trying to fully understand how to best manage assets in our environment. The issue that comes up is that many assets have different status values but still appear in the Patch Management Reports. For most Status values except "Retired", the assets still appear in the Patch Management reporting. (did not test Disposed)
Scenario:
Many assets are either set to "In Stock", have been returned for repair "RMA", "Missing". We have confirmed that setting the machines to these status values will be updated to "Active" if they talk to the Symantec Management Console.
We are wondering if there is a way to only include "Active" status computers in the Patch Management Reporting. We want to be aggressive in patching machines, and use reporting to identify those machines that are not fully patched. What makes no sense is continuously dealing with "In Stock", "RMA" type status values. It makes the overall numbers for Patch Management incorrect and give a false impression of risk in the organization. If a machine is on the shelf in the stock room, it is NOT a threat until it is attached to the network.